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Crystal Limousine A t Crystal Limousine, it has always been our mission to supply a kind of service which is 2nd to none when it comes to limousine and transportation service in the tri-state area. Whether it's shuttle service to and from the airport, a business luncheon or a night out on the town, Crystal is there to make your occasion enjoyable and hassle-free. We operate with today's businessperson in mind.
Reviews (30)
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Amanda Hartford
Jun 03, 2022
My sister had a ride the other day, with Jason. He was kind and a great driver! Not to mention cute! Lol will be using this service again! Thank you trophy.
Patrick Lee
Jan 14, 2022
Very professional service! YOU must use it to truly benefit from the experience provided by Trophy Limo and staff-- from reservation, dispatch and trip travel. Truly the best!
Maria Wainwright
Dec 07, 2021
Trophy Limo service is professional from the time you book your service till after the service is complete. I've had the pleasure of meeting both Domino and Reginald; they were polite, on time and were great drivers. Smooth ride in a clean high end car.
Gina M.
Nov 26, 2021
Pedro was my driver for my daughters 10th birthday! Everything was above and beyond what I thought or imagined it could be! He was amazing and so helpful. I am 9 months pregnant and wanted to do her last birthday as an only child really Big and special and that's exactly what I did, It couldn't have gone any better. Thank you so much! Highly recommended!
Will Corkery
Nov 23, 2021
Bruce was nothing short of spectacular in helping with my transportation needs. He was punctual, kind and quite professional. He was a pleasure to ride with - highlighted by some humor and good conversations. I would recommend Trophy and especially Bruce to anyone. You will not be disappointed with the level of service, professionalism and luxury.
Shelly Townsend
Nov 23, 2021
Our ride to the airport happened in the early, early morning. A time when you're half asleep and grumpy you're not all the way asleep! Bruise arrived early, waited patiently for us is stumble out with 6 big, over packed bags and drove us the to airport seemingly on a cloud of peace and calm. He was a consummately professional host, and his SUV was immaculately comfortable and clean.

We were disappointed not to see him again when we're were picked up upon our return. Although our driver upon the return was also as efficient and professional. Trophy is a great service. And thank you, Bruce, for the great ride!
Jade Cousins
Oct 21, 2021
Booked Trophy for a surprise airport transfer for my wife's 30th birthday and all I can say is wow! Our driver Mark was punctual and didn't rush us whatsoever. He was so kind and courteous and drove very nicely. Communication with Trophy was also better than I could have asked for. They catered to my specific needs and frequently updated me with confirmations. Would definitely book again with Trophy Limo!
L. Jones
Oct 14, 2021
Darnell is a blessing! He drove our daughter from Pennsylvania to New Jersey. He ensured her safety and comfort. He was punctual and so kind and professional that he put to rest all of the anxieties that initially came with this trip planning. He was the right person, at the right time. I am a grateful parent. We are grateful customers. Thank you Darnell! Thank you Trophy Limousine!
Steven Attorri
Oct 14, 2021
Bruce brown is one of the best drivers I've ever had in Philly. Professional, kind and warm. Would 100% use trophy again because of Bruce.
Jean Hall
Sep 30, 2021
I definitely recommend Trophy Limo My driver, Darnell, was friendly, professional, and made the trip enjoyable. The car was clean and comfortable. There was a mix up with pick up time when my company booked it (but told me a different time), but Darnell was very easy going and did not make me feel rushed while I finished getting ready. I will be calling them for any future transport needs.
Darby Ahrens
Sep 28, 2021
I used Trophy Limo for the first time recently for an airport pickup. The level of professionalism was unmatched. After a busy day of traveling, my driver Bruce was there waiting and communicated exactly where he would pick me up. The transportation was very comfortable, and Bruce was one of the best drivers I have ever had. Highly recommend - ask for Bruce! I will use Trophy Limo again!
Ken Hagen
Sep 18, 2021
Used Trophy Limousine service for the first time. Promptness and professionalism should be expected for all first rate car service companies. What set Trophy apart from the other car services I used was our driver Darnell. He was very conversational and engaging. He went above and beyond what should be expected from a driver representing a top shelf limousine service. My wife and I will be repeat customers.
Tonya B.
Sep 03, 2021
Five star service goes to Tracey the best there every was. Her professionalism was impeccable. Her bright smile and positive energy allow our trip to be an adventure. I'll definitely be requesting her services again!
David R.
Jul 01, 2020
We use them every single time for a round trip from PHL to Ocean City, NJ. Every single time, they are on time (usually early), super professional, and great drivers. Vehicles are spotless and sparking clean in and out. We just used them last week (during COVID) and had no concerns. Highly recommend their service!
Courtney L.
Feb 01, 2020
ALERT: WEDDING TAX! I wanted to book a transfer for my wedding day. I wanted to get myself and my 12 bridesmaids from my house to the venue. When I did the online quote I noticed that if you chose the wedding option the cost was $715 but if you chose the transfer option (with ALL the same parameters) the cost was $315. I figured there must be a mistake or maybe something special was added for the wedding package.

So I called and Carlos answered. I explained and he said the wedding package costs more because you get to have the limo for 3 hours and a transfer was just a drop off. I was like oh great, I just need the drop off. He then said, oh sorry you can't have just the drop off because it is a wedding we have to charge you the wedding rate. I was confused by this answer and asked why this would be the case.

He said, it was because for a wedding they don't book trips before or after to make sure you get there on time because "no one could predict traffic." Again, I was confused by this and said well don't you also guarantee a timely arrival for all of your services? I would imagine that if you are in the business of getting people where they need to go that would be important.

He said well no of course we are always on time. At which point I was just more confused. Bottom line, they will up-charge you (more than double) because someone is wearing a white dress.
Vernon K.
Nov 01, 2019
So I scheduled a limousine bus ( party bus ) from Philadelphia to New York through Trophy limousine. To start off I asked to go in and see the 1 limousine bus that they had available for the date I was looking to book. The women I first spoke with originally told me 1492.00 for 8 hours, however once I was actually ready to pay in full the next day the price jumped to 1800 plus tax and tolls!

They kept asking me, when and who told me that price and eventually stuck with the first price of 1492.00. The day the bus arrived, it was a completely different bus! It's a bus with row seats all the way through! Which would be cheaper than what we booked originally! I told the driver this isn't the bus and called Trophy. My group was supposed to leave at 5pm for a 7:30 pm session already paid for in NY, but Ended up leaving close to 6pm. Trophy basically said sorry but can you bored the bus that's there and they'll work something out. Trophy then told me after our NY session they'll have a limousine bus to pick us up & then called me once again sayin they didn't realize they didn't have any drivers available!

My group got back 2 & 1/2 hrs late. And they tried charging me 225 every additional hr for total of 675 plus tolls. I asked well since I was sent the wrong bus and forced to ride both ways of a cheaper bus how would I be reimbursed? They told me I owe them for coming back late. I then told them well technically we left almost a hr late because of the inconvenience of the wrong bus.

They waived a hr $ 225 and tolls $85 and said I still owed them. Then once let it be known I was taking my experience to yelp they waived the remaining time and offered me 15% off a future ride. Worst experience ever! I would not recommend! Matters could have been handled differently but they chose to cheat me, a very dissatisfied customer! DO NOT BOOK TROPHY LIMOUSINE they'll take your money being over booked and send you whatever they want you to ride in, and won't reimburse you anything!
Cristina D.
Jul 21, 2019
Awful, awful, experience with their customer service. Would not recommend to anyone. Was interested in booking a simple transfer for some members of my wedding party and was quoted a wedding package rate at TWICE what their transfer rate was, just for saying the word "wedding." I explained numerous times that I wanted a simple transfer and nothing else, and was told that because this was related to a wedding in any way, I would be forced to purchase an exorbitantly priced wedding package (700+ dollars for a 20 minute one way trip!) I cannot believe how underhanded their pricing was and I would not recommend to anyone that I know.
Carol P.
Jul 16, 2019
Our experience with Trophy Limousine was top notch from the first phone call. Their communication is excellent. And our ride experience was fantastic. We used the Sprinter Limousine to take a cheesesteak crawl all over Philadelphia. The vehicle was immaculate, comfortable and fun. Our driver, Rachid, was professional, calm and delightful to spend time with. We made five stops and finding a place to park was very challenging. Rachid was patient and did a great job. Our evening went smoothly and was a delight thanks to Trophy.
Anthony P.
Dec 03, 2018
Great experience. Driver arrived 15 mins early at 6am to get our group of 12 to NYC for a day trip. While in NYC we needed him close by to take us to several different locations. Each time we called and asked for a pick up he was there within 5 mins. We were on a time crunch all day, he got us to each location in plenty of time and easily navigated his way around the busy mid-town area. We rented the Executive Van, it was clean and comfortable. Muhammad offered excellent customer service door to door. Highly recommend.
Megan L.
Nov 19, 2018
We had an absolutely flawless experience with Arthur and Trophy Limo. I booked a transport van to take myself and 12 of my friends from a wedding ceremony venue to a wedding reception venue, with a stop at a brewery in between. The driver (Arthur) was 10 minutes early and the van was spotless. We enjoyed our route, Arthur offered to dispose of our trash for us, and we arrived at the reception exactly when we wanted to.

I have absolutely no complaints about my service. The only extra thing I will mention is that there was no cord to play music. This wasn't an issue for us as we had brought a small, portable speaker, but it is something to be aware of.
Lava A.
Nov 03, 2018
I really like this company. I have used them multiple times now and have never been disappointed. A few years ago we had a driver take us on a tour pf Philly - we were first timers. We have used this service for airport pickups a few times, and have booked them for two more upcoming trips. This past Philly visit, we booked a 5 hour trip and went to a few tourist spots. Our driver was delightful and we hope to have him again. I highly recommend this limo service!
Shamena T.
Jul 20, 2018
This was a horrible experience. Late driver who didn't answer the phone wouldn't even assist with bags AND I'M CLEARLY PREGNANT
Arleen K.
May 15, 2018
We used this service last week for our group trip to New York for my sisters 70th birthday. There was 10 in our group and we had the perfect size vehicle, our driver Hamed was awesome! He was on time, friendly, professional and just made the trip great. He dropped us off at our location ahead of schedule, he had our itinerary and said he would come back to pick us up when we were ready.

We went to a show, had lunch and strolled around then called him and he met us immediately at our new location and drove us home safe and sound. We will definetely be using this service again for our next trip and hopefully will be able to request Hamed.
Jessica N.
Apr 16, 2018
My girlfriends surprised me for my birthday and got a limo through trophy limousine to take us to dinner and a lounge in the city. The driver Reggie was very professional and polite. When we wanted to leave for the next destination, Reggie was there so quickly to pick us up. The limo was so nice inside and out. I will be recommending this company to anyone look for transportation for any event! Thanks for a great experience!
Kristin C.
Apr 10, 2018
The absolute best experience with Trophy Limousine Service! I had to order a limo at the last minute for a very specific request and they were SO accommodating and helpful. They worked with me to make sure my plans were perfect and even followed up to make sure everything went smoothly. I'd 100% reserve with them again and highly recommend them to anyone in need of a limo service!
Kristy J.
Apr 03, 2018
I used trophy for my wedding this past weekend and was so happy with the service. Our driver was early, which was awesome because it was one less thing to stress about. I would use this company again in a heartbeat. Highly recommend!
Shavon L.
Jun 06, 2017
If you're looking for luxury transportation with a sense of style and class this is the place for you. My experience for my friends and myself was one to remember. The customer service from our driver was impeccable. We were catered to in every way possible. There's nothing like paying for a service and having all your needs met. Ride in style!
Liz T.
Mar 15, 2017
If I could give 10 stars, I would! Very reliable and dependable limo company. Due to the snow storm on March 14th, our regular limo company would not pick up one of our colleagues. This company was recommended to me by my BF as I was scrambling to find a limo company. They came through with flying colors and picked up our colleague and drove him to his home safely in the snow storm. Needless to say, he was thrilled and thanked me immensely! Not only were they reliable but quite reasonable as well! Thank you Trophy Limo!
Mimi W.
Oct 03, 2016
Our recent experience with Trophy Limo is A+ We had three bus rentals for our sons wedding in July. It was prior to the DNC and most rentals were booked well in advance. Trophy came through in a big way! The service was excellent and the drivers were very nice and courteous. The team we dealt with over the phone were very helpful with email follow up etc.

One bus was hired until the end of the night for guests to get back to center city hotels. DOMIANO gets a gold star! Domiano worked till late night/early am & our guests were well cared for on their final stop of the night. Also, our guests raved about how nice the busses were: super cool A/C (on a very hot July Saturday!), comfortable, clean and timely! Thanks. We will definitely use Trophy Limo again!
Ricky G.
Jul 20, 2015
Nice drivers, but if you need a infant or child car seat, you are in trouble. The seats are either old or in my situation, the wrong style for the job. The last and final time, the driver brought the wrong car seat because he replied on the dispatcher to tell him the truth. The drivers need a "crash course" in child occupant safety. Its ridiculous.