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Luxury Limousine Service in Charlotte, NC
A Step Above Limo has redefined luxury transportation since its inception in 2007. Our foundation rests on quality, reliability, and professionalism, with a meticulously curated fleet of brand-new vehicles designed to epitomize luxury, comfort, and safety. Our chauffeurs complete a rigorous 4-week training program certified by the National Safety Council, ensuring expertise in hospitality and safety. With 24/7 support and advanced Samsara GPS tracking, we guarantee seamless experiences for airport transfers, corporate travel, weddings, and special occasions.

Our commitment to excellence extends beyond transportationwe craft memorable journeys marked by personalized attention and state-of-the-art amenities, including in-vehicle Wi-Fi and climate control. As a leader in Charlotte's luxury transportation sector, we maintain a steadfast dedication to exceeding expectations through meticulous maintenance, real-time flight monitoring, and a diverse fleet accommodating groups of all sizes.
Services
Airport Limo Service Charter Bus Trips Chauffeur Services Corporate Travel Services Group Transportation Motor Coach Rental Personal Limousine Special Occasion Travel Wedding Transport Services World Wide Transportation
Details
  • Year established: 2007
Highlights and features
  • We offer 24/7 personalized customer support.
  • Our chauffeurs are certified by the National Safety Council.
  • We implement advanced Samsara GPS tracking for safety.
  • Our fleet includes luxury sedans, SUVs, and motor coaches.
  • We guarantee punctuality within 15 minutes of scheduled times.
Associations and certifications
  • National Safety Council
  • Professional Chauffeur Training Program (PVH)
What people say
Arrived early Fantastic driver Stellar experience Highly recommend Perfect for prom
Services
Airport Limo Service
Our airport limo service ensures stress-free travel to and from Charlotte-Douglas International Airport and beyond. Professional chauffeurs monitor flight status in real-time, guaranteeing punctual arrivals with at least 30 minutes before flight time. Vehicles feature Wi-Fi, climate control, and complimentary bottled water, transforming commutes into productive or relaxing experiences while navigating traffic efficiently.
Charter Bus Trips
Charter bus trips accommodate corporate events, sightseeing, and large groups with 56-passenger motorcoaches. Amenities include leather seating, onboard restrooms, USB chargers, and entertainment systems. Expert chauffeurs ensure safety through pre-trip inspections, while competitive pricing eliminates hidden fees. Customizable tours explore Charlotte and surrounding regions with dedicated support from booking to execution.
Chauffeur Services
Chauffeur services cater to business professionals, VIPs, and special events with luxury sedans, SUVs, and sprinter vans. Drivers undergo 4-week National Safety Council-certified training, emphasizing discretion and route optimization. Services include hourly rentals, city tours, and wedding transportation, with amenities like Wi-Fi and personalized climate control ensuring comfort for every occasion.
Corporate Travel
Corporate travel solutions prioritize efficiency for business clients, offering punctual airport transfers and meetings with onboard productivity tools. Chauffeurs adapt to last-minute schedule changes, while GPS tracking ensures real-time updates. Vehicles maintain a professional environment with refreshments and Wi-Fi, supporting seamless transitions between offices, conferences, and events.
Wedding Transport Services
Wedding transport services provide elegant limousines with stargazer roofs, champagne coolers, and entertainment systems. Chauffeurs assist with timelines, ensuring timely arrivals for ceremonies and receptions. Personalized details like climate control and plush seating enhance comfort, while professional drivers manage traffic and parking logistics for stress-free celebrations.
People
Ayman
Founder/Owner/Operator
Ayman began his transportation career at 16, becoming one of Georgia's youngest limo drivers. He founded A Step Above Limo in Charlotte in 2007 and expanded to Atlanta with Ambassador Global Chauffeur. Known for hands-on leadership, he prioritizes client relationships and industry integrity while managing operations across two cities.
Questions
How do your rates compare to taxis or rideshares?
Our competitive pricing offers premium value with professional chauffeurs, immaculate vehicles, and no hidden fees, surpassing the reliability of standard services.
Can I hire a limo for corporate travel?
Yes, our executive airport limos cater to business professionals with punctual service, Wi-Fi, and climate-controlled comfort for productive travel.
Do you offer hourly limo rentals?
Yes, flexible hourly rentals suit events, meetings, and sightseeing with a dedicated chauffeur and luxury vehicle at your disposal.
Are your chauffeurs professionally trained?
All chauffeurs complete rigorous National Safety Council-certified training and PVH programs, ensuring expertise in safety, routes, and customer service.
What safety measures are in place?
Vehicles undergo regular maintenance and sanitization, with GPS tracking and chauffeurs adhering to strict safety protocols for secure travel.
Can I book a limo for a special event?
Yes, we specialize in weddings, proms, and anniversaries with elegant vehicles and tailored service to ensure memorable arrivals and departures.
Reviews (6)
Ben D.
Jun 07, 2022 Report
Bait and switch pricing. Booked online. Accepted and charged my card then called to tell me they could not honor the online price. Wanted $200 additional yet we're unable to explain why their online price was wrong. Refused to honor a contract.
Ryan Eibeler
May 20, 2022 Report
We use A Step Above limo for all our corporate events. We enjoy the quality of their vehicles, service, and professionalism to deliver a great experience for all of our customers. The best in the Carolinas for transportation. Thank you!
Tyler Kroeschell
Apr 28, 2022 Report
I hired them for my wedding. They were supposed to arrive at 4pm. They called me at 3:15 to let me know that they were going to be running about 15 minutes late. At 4:42 I received another call from the bus driver letting me know he was still 35 minutes away, at which point we had to delay the ceremony. When the bus finally did arrive around 5:20, the floor and several of the seats were covered in what appeared to be dried coca-cola.

I paid for a shuttle back-and-forth service, but due to the fact that many of my guests ended up having to call ubers, there were not as many passengers, so only one trip each way ended up happening. When I called Monday asking for a refund, they offered me only about 1/3 of my money back - I told them this was not acceptable, as they had only provided about 1/3 of the service I paid for, I expected 2/3 of my money back.

I was told this had to go through management and they told me they would call me back. I called back Wednesday morning after not hearing anything, and the person I spoke with hustled me off the phone and sent me that same refund amount.
Nicole Kessler
Apr 27, 2022 Report
Great experience for prom! Driver was prompt, courteous, and extremely professional. Limo was very clean and the kids enjoyed being able to play their music, etc. A Step Above was a great experience from start to finish. Would definitely use again.
Clayvonne King
Apr 25, 2022 Report
I want to thank this company for making my daughter's senior prom night extra special. The driver Aaron was phenomenal. He arrived early, was very professional and treated my daughter and her friends like royalty. He let them play music from their phones, funny and drove safely to and from the prom location. I would definitely use this company again for any future endeavors or events. Once again thank you guys so much.
Richard Packman
Apr 24, 2022 Report
We use Step Above Limo Services whenever I need transportation to and from the airport on Concord, NC. They are always punctual and on time on home or picking us up at the airport. Their sedans or SUVS are clean, polished and very comfortable. Their drivers are excellent and professional and drive safely at normal highway speeds. They are fairly priced in the market and competitive with the competition.

I feel confident every time I call for their service that the ride will be just as good as the last. I use Step Above exclusively. Paper work, communication and billing go without a hitch! Richard from Charlotte