Business Details
41 Years
experience
Emergency
services
World-Class Chauffeur Service for Global Travelers
Dav El | BostonCoach was formed in 2013 through the merger of two industry leaders, combining decades of expertise to become the world's largest privately-owned chauffeured transportation company. Founded in 1985 by Ned Johnson of Fidelity Investments to elevate executive transportation standards, we have maintained a relentless focus on innovation, customer-centric service, and operational excellence. With a global network spanning 550+ metropolitan markets across six continents and a fleet of 25,000+ vehicles, our team of licensed, insured, and professionally trained chauffeurs delivers luxury, safety, and reliability for corporate travelers, event planners, and private clients. Our ISO-certified protocols, real-time ride tracking technology, and dedicated 24/7 customer service team ensure seamless experiences for over 1.3 million annual rides.We prioritize continuous improvement through employee development programs, diversity initiatives, and cutting-edge digital solutions that optimize efficiency while maintaining personalized service. Backed by 35+ years of industry leadership and client testimonials highlighting our responsiveness and problem-solving capabilities, we remain committed to redefining executive transportation through strategic partnerships and uncompromising quality standards.
Services
Corporate Transportation
Airport Transfers
Event Shuttles
Luxury Sedans
Group Transportation
Medical Transport
Executive Vans
Roadshow Services
Mobile App Booking
International Travel
Details
- Year established: 1985
Highlights and features
- We operate in 550+ global markets with 25,000+ vehicles.
- Our drivers are fully licensed, insured, and professionally trained.
- We offer 24/7 customer service with dedicated event planning support.
- Our technology includes real-time ride tracking and PCI-compliant systems.
- We maintain ISO-certified safety and quality protocols.
Associations and certifications
- PCI
- GDPR
What people say
Exceptional service
Driver was early
Clean vehicles
Great music selection
Reliable transportation
Services
Corporate Transportation
Our executive transportation solutions cater to corporate clients with meticulously maintained luxury vehicles and professionally trained chauffeurs. We provide point-to-point rides, hourly services, and customized transportation plans for business travelers requiring reliability and discretion. Our dedicated account management team ensures seamless integration with corporate travel policies while maintaining the highest safety standards through rigorous vehicle inspections and driver certifications.
Airport Transfers
We specialize in premium airport transportation with real-time flight tracking to accommodate schedule changes. Our service includes meet-and-greet assistance, luggage handling, and guaranteed on-time arrivals for departures. Vehicles are equipped with amenities for business travelers, including Wi-Fi and charging ports, while our 24/7 operations team monitors all transfers to ensure timely execution across 550+ global airports.
Event Shuttles
Our event transportation solutions handle group logistics for conferences, weddings, and corporate functions with luxury vans, sprinters, and minibuses. We provide dedicated coordinators who manage vehicle selection, route planning, and last-minute adjustments. With capacity options ranging from 6 to 56 passengers, our fleet ensures timely transportation while maintaining comfort and professional service standards for all event attendees.
Luxury Sedans
Our premium sedan fleet features meticulously maintained Volvo S90s and Cadillac ESVs that combine comfort with professional presentation. Each vehicle undergoes rigorous inspections to ensure immaculate condition, while chauffeurs receive specialized training in etiquette and route optimization. Available for hourly rentals or scheduled contracts, these vehicles cater to executives requiring discreet transportation with amenities like climate control and premium audio systems.
Medical Transport
We provide specialized transportation for medical professionals and patients requiring reliable, discreet service to healthcare facilities. Our drivers receive training in sensitive transport situations, while vehicles maintain enhanced cleaning protocols. The service includes assistance with mobility devices and coordination with healthcare providers to ensure timely arrivals, reducing missed appointments while maintaining patient comfort and privacy throughout the journey.
People
Shariff McMichael
President & Chief Executive Officer
With over 20 years in transportation leadership, Shariff oversees global operations ensuring safety and quality. A U.S. Air Force veteran, he has engineered performance improvements across multiple domains while mentoring managers and establishing operational protocols that drive continuous improvement.
Sarah Studley
VP of Finance and Controller
Sarah brings extensive financial expertise from diverse industries, managing accounting practices for tech-enabled transportation services. A Fordham University graduate, she develops global financial strategies while mentoring accounting students and implementing corporate budgeting frameworks that support the company's sustained growth and success.
Weilun Feng
Chief Information Officer
With two decades in technology, Weilun leads digital transformation initiatives that optimize operations and reduce costs. His MBA from Boston University and technical background enable strategic implementation of innovative solutions that enhance efficiency while supporting the company's global expansion through advanced information systems management.
Padmapriya Gurusamy
VP of Software Engineering
Padmapriya has driven software innovation for over a decade, developing critical systems like ride tracking and billing frameworks. She champions team development while balancing technical excellence with personal interests in gardening and community empowerment through professional growth initiatives.
Amira Kastrati
General Manager
As Boston Operations leader with 15+ years in chauffeured transportation, Amira maximizes operational excellence while ensuring service quality. Her industry expertise drives brand growth through effective management of dispatch, chauffeur, and event operations teams at the Everett, Massachusetts headquarters.
Questions
Where does Dav El | BostonCoach provide service?
We operate in 550+ metropolitan markets across six continents, offering consistent service quality whether traveling locally or internationally.
What vehicle types are available?
Our fleet includes luxury sedans, SUVs, executive vans, sprinters, minibuses, and motor coaches accommodating groups from 3 to 56 passengers.
How do I track my ride?
Use our mobile app for real-time ride tracking, schedule management, and driver communication features available 24/7.
Are drivers properly certified?
All chauffeurs undergo background checks, drug testing, and specialized training to ensure safety and professional service delivery.
Can you accommodate last-minute changes?
Our dedicated event team and flexible booking system handle urgent modifications with real-time updates and alternative arrangements.
What safety protocols are in place?
We follow CDC guidelines with enhanced cleaning, vehicle disinfection, and compliance with PCI/GDPR data security standards for passenger protection.
Videos
Reviews (3)
Shawn Joyce
Mar 23, 2022
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These people are dishonest. I had been booking rides Regal Limo (now subsidiary of Boston Coach) for years. Recently I made a reservation and received two confirmations that included the base fare. Nonetheless, they billed me double. On 1/18/22 I booked them for drop off at the airport on 2/25/22 and pick up on 3/4/22. I received email confirmations for Flat Rate base fares at $219.62. On 2/28/22 I was charge $270.56 for the 2/25/22 ride.
I had been using them for years and that is the normal final bill amount. On 3/9/22 I was charged $553.35 for the 3/4/22 ride, more than double the normal charge. All confirmations that I was emailed by them have a Flat Rate base fare of $219.62. Nonetheless, the final bill has a base fare rate of $455.52. If they increase their base fare, I was never notified and would have not used the service.
There were also no weather, traffic, flight, baggage delays that may have justified charging me more that $270.56, same cost as what they had billed me for the trip on 2/25/22. I tried to work it out with Boston Coach. However, I kept getting a dishonest run around. Waste of my time, filed dispute with AMEX and never using Boston Coach again.
I had been using them for years and that is the normal final bill amount. On 3/9/22 I was charged $553.35 for the 3/4/22 ride, more than double the normal charge. All confirmations that I was emailed by them have a Flat Rate base fare of $219.62. Nonetheless, the final bill has a base fare rate of $455.52. If they increase their base fare, I was never notified and would have not used the service.
There were also no weather, traffic, flight, baggage delays that may have justified charging me more that $270.56, same cost as what they had billed me for the trip on 2/25/22. I tried to work it out with Boston Coach. However, I kept getting a dishonest run around. Waste of my time, filed dispute with AMEX and never using Boston Coach again.
Ian Thompson
Oct 29, 2019
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Make sure you give them every detail. I did twice and it still wasn't enough for them to honor a quote. When I said that's not right, I got nothing back other than call customer relations. I believe a deal is a deal, a handshake and a bond - this company doesn't live by that. Beware of using them.
M'Kabri Ghali
Nov 30, 2017
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I called 2 time in two different days to see if I can buy any of your used cars but the person in charge that my call was transferred to always hang up on me.
